GDPR Information

Last Updated: 1 September 2026

Introduction

Although keen-dive is based in Australia, we are committed to respecting the privacy rights of all individuals, including those protected under the European Union General Data Protection Regulation (GDPR). This page outlines how we handle personal data for EU residents and the rights available to you.

Data Controller

For the purposes of the GDPR, keen-dive acts as a data controller for personal information collected through our website and services. Our contact details are:

keen-dive
Level 12, 180 George Street
Sydney NSW 2000
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given explicit consent for us to process your data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
• Legal Obligation: Where processing is necessary for compliance with a legal obligation

Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or where we process data based on legitimate interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, although this period may be extended in certain circumstances as permitted by law.

We may request specific information from you to help confirm your identity and ensure your right to access the information or exercise other rights.

International Data Transfers

As keen-dive is based in Australia, any personal data you provide may be transferred to and stored in Australia. Australia has not received an adequacy decision from the European Commission, but we implement appropriate safeguards to ensure your data is protected in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to satisfy any legal, accounting, or reporting requirements, or as required to establish or defend legal claims.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.

Changes to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions regarding GDPR or your data protection rights, please contact us:

keen-dive
Level 12, 180 George Street
Sydney NSW 2000
Australia

Email: [email protected]